Data Retention Policy
Please read this policy carefully to understand the rules and conditions for using Vaiket.
1. Types of Data We Retain
We retain the following types of data to provide and improve our services:
| Data Type | Examples | Purpose |
|---|---|---|
| Account Data | Name, email, billing info | Login & invoicing |
| Business Emails | Messages & metadata | AI automation services |
| Logs & Analytics | IP, browsing, timestamps | Security & performance |
| Payment Records | Transactions, invoices | Compliance with finance laws |
2. Retention Periods
Data is retained for specific periods based on legal requirements and service needs:
| Category | Retention Duration |
|---|---|
| Account details | While subscription remains active |
| Email content | 90 days after deletion/cancellation |
| AI analysis results | 30–60 days |
| Billing records | Minimum 5 years (legal compliance) |
| System backup data | ~30 days before auto removal |
If a user requests immediate deletion — we will prioritize removing their data sooner.
3. Why We Retain Data
We retain data for the following purposes: ✅ Provide and improve our services ✅ Comply with security and fraud regulations ✅ Maintain legal accounting obligations ✅ Troubleshooting and support
4. User-Controlled Data Deletion
Users can request: • Account deletion • Email data removal • Removal from backups (takes additional time) 📩 Contact: [email protected]
5. Exceptions
Retention may extend if: • Required by law • Fraud or misuse investigation is pending • Payment disputes are unresolved
6. Security of Retained Data
• Encrypted email storage • Restricted access to authorized staff • Automatic backup rotation & wipe
7. Policy Updates
We may revise this policy occasionally. Updates are posted on this page.