Responsible Messaging Policy

Please read this policy carefully to understand the rules and conditions for using Vaiket.

1. Message Content Rules

Users must not send: ❌ Threats, harassment, discrimination, or hate speech ❌ Illegal, fraudulent, or deceptive content ❌ Impersonation messages or harmful claims ❌ Misleading sales communications

2. Truthful & Accurate Messaging

Users must ensure: ✅ All claims regarding products/services are factual ✅ AI-generated messaging is reviewed before sending ✅ Messages do not mislead the recipient

3. Respect for Recipient Rights

Users must: • Provide clear identity of sender • Include unsubscribe / opt-out options where applicable • Respect customer privacy & data requests

4. Allowed Communication Use Cases

✅ Customer support emails ✅ Order updates / service notifications ✅ Follow-ups and reminders with user consent ✅ Professional inquiries and offers

5. Prohibited Use Cases

❌ Bulk messages to purchased lists ❌ Harassment or repeated contact after opt-out ❌ Adult, violent, or abusive content ❌ Political campaigning without consent

6. Platform Protection

Vaiket may: • Monitor abuse indicators of messaging • Limit or suspend automated sending • Suspend or terminate accounts violating this policy • Report illegal misuse to authorities

7. User Responsibility

The user is responsible for: • Content in all messages sent via Vaiket • Ensuring consent from email recipients Vaiket is not accountable for user-generated content.