Terms & Conditions
Please read this policy carefully to understand the rules and conditions for using Vaiket.
1. Introduction
Welcome to Vaiket. These Terms & Conditions govern your use of the platform. By using our services, you agree to comply with and be legally bound by these Terms.
2. Services Provided
Vaiket provides: • Business email hosting and management • AI-powered customer email automation • Lead extraction and inbox prioritization • Activity logs, analytics & dashboards We may modify features to improve service delivery.
3. Eligibility & Account Creation
• Must be at least 18 years old • Users are responsible for account credentials • Suspicious or abusive usage may lead to account suspension
4. Acceptable Use Policy
Important Notice Users must not: ❌ Send spam or bulk abusive emails ❌ Conduct fraud, phishing, or illegal acts ❌ Violate any privacy or security laws ❌ Harass or impersonate others Email Account Ownership All email accounts created under a domain are owned by the organization, not the individuals using them.
5. Subscription, Billing & Auto-Renewal
• Service is subscription based • Auto-renewal enabled by default • Pricing subject to change with prior notice • Taxes and charges apply • Service may suspend upon failed payments
6. Cancellation & Refund
• Cancel anytime via dashboard • Active billing period is non-refundable • Refund terms defined in our Refund Policy
7. Data Storage, Security & Backups
• Secure IMAP & SMTP systems • Encryption and controlled access • Users remain responsible for their backups • No system can guarantee 100% protection
8. AI Processing Disclaimer
Vaiket AI may: • Auto-generate responses • Interpret email intent AI may not always be accurate. Users should review sensitive communications.
9. Intellectual Property
All branding, design, source code, and AI logic belongs to Vaiket. Unauthorized copying, resale, or reverse-engineering is prohibited.
10. Service Availability
We target 99.9% uptime, however: • Planned maintenance may occur • Network paths rely on third-party connectivity We are not liable for revenue loss caused by downtime.
11. Indemnification
Users agree to indemnify Vaiket against: • Legal actions caused by misuse • Losses, damages, or violations of laws
12. Limitation of Liability
Vaiket is not responsible for: • Loss of profits • Emails lost due to external issues • Account misuse due to weak passwords Maximum liability limited to last 30 days of payments.
13. Third-Party Integrations
Vaiket may connect with: • Razorpay / Stripe • Analytics systems • Email routing partners We are not liable for their failures.
14. Changes to Terms
These Terms may be updated anytime. Continued usage = Acceptance of updated Terms.
15. Governing Law & Jurisdiction
Applicable laws: 📍 Republic of India 📍 Jurisdiction: Courts of Ranchi, Jharkhand
16. Contact Information
📩 [email protected] 🏢 Rajendra Nagar, Ranchi, Jharkhand — 834002